We currently ship to the United Kingdom, Mainland USA and Canada.

Shipping fees are calculated at the checkout based on the delivery address so the final cost of shipping may vary.

Once an order is successfully placed, it will be dispatched in 1-2 business days. In the case of delays, we will notify you via email.

Once your package leaves our fulfilment centre, transit time will vary depending on your delivery address.

Orders are currently shipped from the UK, with a US warehouse coming soon.

Until then, please note that customs fees may apply to orders shipped outside the UK.
These charges are set by your local authorities and depend on the value of your order. Customs fees are the responsibility of the customer. If you choose not to pay the customs fee and your parcel is returned or destroyed, a refund may not be possible.

Returns Policy

We do our best to create products you’ll love. Before placing an order, we recommend familiarising yourself with the ingredients, purpose and directions for each product to make sure it is right for you.

If you change your mind, we accept returns on unused and unopened products, provided you notify us within 14 days of receiving your order.

For hygiene and safety reasons, we are unable to accept returns on products that have been opened, used or tampered with.

To request a return, please contact us with your order number and the item you would like to return.

Once your return has been received and checked, we will process your refund to the original payment method.

Incorrect Delivery Details

Customers are responsible for ensuring all shipping details, including the delivery address, are accurate and complete at the time of purchase.

We cannot be held responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your delivery details after placing an order, please contact us as soon as possible and we will do our best to help before the order is processed.

Cancellations

Once an order has been placed, we cannot guarantee that a cancellation request can be approved.

Orders that have already been processed, packed or dispatched may not be eligible for cancellation. If you need to cancel an order, please contact us as soon as possible and we will let you know whether cancellation is still possible.